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ID Card Office Contact

To make an appointment please call:  414-944-8245


ID Cards and DEERS updates are done weekly by appointment only during scheduled business hours.


To schedule an appointment with us, please call 414-944-8245 (option 1 for IDs, option 6 for DEERS updates) during business hours Tuesday - Friday 7:30am - 3:30pm. If there is not answer or it is outside of business hours leave your name and number and we will return your call as soon as possible.


If you are in need of an ID card sooner, please visit the Rapids Locator website at: https://www.dmdc.osd.mil/rsl/appj/site?execution=e1s1


The 128th Air Refueling Wing, including the ID Card Section is closed weekly Saturday-Monday


"Please Be Advised- You will be required to provide your Full Name, Date of Birth and the State that Issued your Driver's License when scheduling your ID Appointment (NOTE: due to the Real ID act- ID's from Maine, Minnesota, Missouri, Montana and the State of Washington are NOT valid ID's for Access to a Military Installation). Additionally, all vehicles and persons entering a Military Installation ARE Subject To Search. Please allow additional time prior to your scheduled appointment to process through the Access Control Point to the Installation."


Business Hours


Sunday   Closed 
Monday Closed
Tuesday 0730-1530
Wednesday  0730-1530
Thursday  0730-1130
Friday  0730-1530
Saturday  Closed