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ID Card Office Contact

To make an appointment please call:  414-944-8264

CACs and USID Credentials (i.e., non CACs) are by appointment only during scheduled business hours.  Individuals that do not have a CAC or a valid unexpired CAC or USID will need to be vetted prior to appointment date, please allow at least one week lead time prior to appointment date for the vetting process to complete.

ID Cards and DEERS updates are done weekly by appointment only during scheduled business hours.

To schedule an appointment with us, please call 414-944-8264 during business hours Tuesday - Thursday 7:30am - 2:00pm. If there is not answer or it is outside of business hours leave your name and number and we will return your call as soon as possible.


USID Credentials and DEERS updates can be done remotely. Call 414-944-8437 for more information.


If you are in need of an ID card sooner, please visit the Rapids Locator website at: https://idco.dmdc.osd.mil/idco/‚Äč 


We have a new main gate, use the following address to navigate to the correct location; 2210 E Grange Ave, Cudahy WI 53110


"Please Be Advised- You will be required to provide your Full Name, Date of Birth and the State that Issued your Driver's License when scheduling your ID Appointment (NOTE: due to the Real ID act- ID's from Maine, Minnesota, Missouri, Montana and the State of Washington are NOT valid ID's for Access to a Military Installation). Additionally, all vehicles and persons entering a Military Installation ARE Subject To Search. Please allow additional time prior to your scheduled appointment to process through the Access Control Point to the Installation."


Business Hours


Sunday   Closed 
Monday Closed
Tuesday 0730-1400
Wednesday  0730-1400
Thursday  0730-1400
Friday  Closed
Saturday  Closed